This article will assist you in navigating the features in the Super Admin Menu on the JR2000 uAttend timeclock.

  1. Tap the number pad icon in the lower right corner of the main screen
  2. press 31468912 (or your custom passcode after you've created one) and then press Enter 

There are two options available in the Super Admin Menu (Device and Diagnostic).  This article will the features 

contained in Devices, then Diagnostics.


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3. Press the Device icon.

This will display the options in the Device Menu.  They are covered in the following, from top of the list.


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Reset to Factory Settings

After performing a factory reset, you may need to choose Production for the environment and select

your region. You may also need to connect the timeclock to your network via LAN cable so the clock can 

generate a new Device ID.  After the new device ID has been generated, you can select the WIFI option in 

the setup process and disconnect the LAN cable.


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Sync Data

1. Tap Sync Data to synchronize the fingerprint data from the timeclock and cloud portal.  This might be used 

when troubleshooting, but should not be required for general use of the timeclock. ONLY the fingerprint data 

is synced when performing this function.


Screenshot_20200304-150245.png

 

Access the Diagnostic Menu

From the main screen.

  1. Tap the number pad icon in the lower right corner of the main screen
  2. press 31468912 (or your custom passcode after you've created one) and then press Enter
  3. Press the Diagnostic icon.

This will display the options in the Diagnostic Menu.  They are covered in the following, from top of the list.


Screenshot_20200304-150409.png

 

Check Connection

The clock will display a message to Please wait while the device checks connection.  The clock will either confirm the connection or display a message stating the clock cannot connect to uAttend server.


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Port Checker

The clock will display a message to Please wait while the device communicates to all ports.  The clock will either 

confirm the connection or display a message stating there was an error.


Screenshot_20200304-150353.png

 

Ping Google

The clock will display a message to Please wait while the device communicates to google's server.  The clock will 

either confirm the connection or display a message stating there was an error