uAttend - DR Series - Support Menu
Modified on: Fri, 20 Aug, 2021 at 9:05 AM
- To access the support menu, enter the admin passcode, and tap the Support option from the main menu.
- There are multiple ways to submit a support request. Tap the Request Support button to generate a support ticket directly from the timeclock.
- Submit a request any time and our support team will respond during our business hours (Monday through Friday, between 9:00 AM and 5:00 PM Australian Eastern Standard Time).
- If unsuccessful, the device will display the following message. Make sure the device has a stable network connection and try again or use one of the alternate methods of creating a support request.
- If successful, the device will display a confirmation message. Our team will review your request and respond within our business hours (Monday through Friday between 9 AM and 5 PM).
Did you find it helpful?
Sorry we couldn't be helpful. Help us improve this article with your feedback.