An employee must be assigned a Face ID from the Employee menu before they may authenticate at a timeclock using facial recognition.  Click to view the article on setting an employee up with face recognition.


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1. Stand in front of the timeclock and follow the prompts to adjust your position in the frame.


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  • If unable to recognize your face, the device will display one of the following messages.
    • Address the issue and try again or use a different method for authentication.

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  • The device should recognize your face and display the appropriate punch options (depending on the current punch status and enabled features).

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